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Author: Deepali Tharkude

Posted On Sep 24, 2012   |   5 Mins Read

As we had mentioned in our previous post, Harbinger’s Thought Leadership Forum, in its first edition, has taken up a topic that’s very relevant to all of us in the educational outsourcing business – What to do and what NOT to do in the educational outsourcing business.

And sharing with us decades of knowledge and experience on this subject is Kim Sullivan, Senior Editorial Director of Words and Numbers, Inc.

In a freewheeling chat with Kim, we learnt many interesting facts about educational outsourcing. She strongly emphasized the need for quality, transparency, trust, consistency, domain knowledge and creativity. Educational Outsourcing in not a factory business and should not be termed as a BPO [Business Process Outsourcing].

Given below is the link to the audio recording of the interview by Bijoy Banerjee, AVP – Business Development. We look forward to reading your comments on this post or you can also write to us at info@harbingerknowledge.com.

Session #1 | Aug 2012
Topic: The Best and The Worst of Educational Outsourcing
Expert: Kim Sullivan, Senior Editorial Director of Words and Numbers, Inc.
Podcast duration: 12.5 minutes

Click here to listen to the podcast.

Forward-Deployed Engineering

Additional Perspectives on the FDE Model

Forward-deployed engineering is gaining attention as a way to bring engineers closer to customer problems and real-world implementation. Several organizations describe this model as a way to align engineering work with customer needs, systems, and workflows. Here are a few resources that offer additional perspectives on the FDE model:https://www.griddynamics.com/glossary/forward-deployed-engineering

https://miragemetrics.com/guides/forward-deployed-engineering

https://www.cognizant.com/us/en/glossary/forward-deployed-engineer

https://fde.academy/blog

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Harbinger Group is a global Advisory-Led Performance Enablement company. For more than three decades, we’ve partnered with organizations in the people business, helping Enterprises, B2B SaaS vendors, and Digital Publishers close the gap between where workforce and learning performance is today and where it needs to be.
We work across Workforce Technology and Digital Learning domains. In each, we diagnose the friction limiting performance first, then engineer the fix, combining strategic advisory with digital product engineering and eLearning content development to deliver solutions built around the workflows, metrics, and outcomes each workforce owns.
Our pedigree in product engineering and digital learning has built a culture of continuous learning. We apply technologies like Agentic AI where they deliver measurable performance gains for our customers not because they’re new, but because they close the gap.

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