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Building a conversational chatbot by applying modern UX processes

Harbinger Systems helped a US based ISV to redesign its Chatbot solution to make it human centric rather machine centric. Harbinger Systems designed a solution through UX intervention which helped the Chatbot behave more humanly through a better understanding of context. This improved the conversation flow completion rate and user base for the solution increased drastically.

Harbinger Enabled GoCo To Accelerate Integration
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REINVENT HR AND IMPROVE
ORGANIZATIONAL PERFORMANCE
WITH AI-POWERED HR SOLUTIONS

Improving the User Experience of a Chatbot Solution

Integrate AI into HR to automate HR function and maximize HR capabilities. Leverage GenAI to accelerate the employee lifecycle and drive organizational excellence.

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