Conversion of Instructor-Led Training to Self-Paced eLearning for a Decentralized Clinical Trial Platform, Using Articulate Storyline 360

CUSTOMER: All-in-One, No-Code Decentralized Clinical Trial Platform

INDUSTRY: Healthcare Science

TECHNOLOGY USED: Articulate Storyline 360

About The Client

The client is an award-winning provider of a proprietary, decentralized research platform. A leader in decentralized clinical trials (DCT), the client gives a modern touch to clinical research by offering solutions such as patient engagement, digital recruitment, eCOA, telehealth virtual visits, eConsent, site data capture, sensors, and analytics.
The client is a singular, fully configurable DCT platform with services that deliver global scalability and rapid flexibility to help design, operate, and scale modern research studies. The client’s platform and supporting services enable customers to cut down on study launch timelines, reduce study budgets with Virtual Visits, and bring studies from the clinic to patient’s homes.

Business Need

Decentralized clinical trial is one of the most dynamic areas of the life sciences industry. A comprehensive clinical trial can help with developing life-saving drug therapies and accelerating treatments. To realize these benefits, the trial staff must learn to adapt to changes in trial technologies and methods.

Therefore, the client used traditional methods of imparting knowledge, which included PDFs and PPTs to execute trainings. However, to make the process more effective, interactive, and engaging, the client reached out to us to convert their instructor-led training (ILT) programs to self-paced eLearning modules.

Harbinger’s Solution

Harbinger found out that the client was new to the eLearning world. Harbinger devised the following solution based on the client’s requirements. Harbinger proposed to convert the client’s ILT programs to eLearning modules. The seat time for these modules was approximately 30 minutes and were developed in US English.

Harbinger performed a range of broad-level tasks as a part of this project:

  • Instructional design and storyboarding
  • GUI design and development
  • Visual design and screen development
  • Programming and integration
  • Voiceover recording
  • QA and testing
  • Project management

Harbinger created development-ready storyboards for each course to help improve the accuracy and quality of the eLearning courses. Each storyboard included the following:

  • Duration of module
  • Structure or table of content of the module
  • Detailed description of each screen
  • A separate column for on-screen-text and voiceover script
  • Reference of images to be used in the module
  • Detailed description of animation along with audio sync cue points for animation
  • Detailed developer notes

The modules were developed to Level 2 eLearning interactivities on a scale of 1-4 to meet Bloom’s Taxonomy levels of Knowledge and Comprehension. An objective of these levels is to ensure learners understand or grasp concepts better. The modules included simple graphics, interactivities, text animations, and knowledge check questions to ensure understanding.

Following were the screens used for the eLearning courses

  • Static Screens
  • Interactive Screens
  • Knowledge Checks
  • Pre-Assessment

The modules were designed with 2-3 questions as pre-assessment to strengthen the learning quotient of the eLearning courses. In addition, a knowledge check/quiz question in the form of a multiple choice question (MCQ), a multiple response question (MRQ), or true or false (T/F) type of questions were included throughout the module to check the learner’s understanding.

Harbinger tested these courses on Sharable Content Object Reference Model or SCORM Cloud to ensure the deliverables are of the best quality.

Moreover, the modules were developed to be able to play on desktops, laptops, smart phones, and tablets in adaptive mode.

Business Outcomes

The transition from ILT programs to eLearning courses:

  • Enabled self-paced learning with flexible learning schedules
  • Made courses easily available to employees anywhere
  • Prevented redundancy and repetition of training


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