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Scaling AI Automation : Why Investing in Training is Your Real Competitive Edge

AI is accelerating change across the workplace, but for many organizations, the real challenge isn’t access to technology. It’s building the human capability to use it effectively, at scale. And that also extends beyond internal teams to the partners and customers equally critical to an organization’s success.

As organizations move from experimentation to application, AI initiatives are surfacing deeper questions. At the core, these questions relate to workforce readiness, skills, and how learning connects to performance, talent, and business outcomes. In practice, AI conversations are becoming workforce conversations.

In this session we discussed why investing in learning — for employees, partners, and customers alike — is the critical lever for turning AI potential into a lasting competitive advantage.

This webinar was hosted by Rahul Singh, Senior Director – Learning Solutions, Harbinger Group and was joined by industry experts Dr. Allen Partridge, Director of Evangelism, Adobe and Geoffrey M. Roche, Senior Vice President – Healthcare Solutions, Risepoint.

Key Takeaways

  • Identify capability building opportunities—beyond AI experimentation—that drive measurable outcomes
  • Build a compelling case for AI investment by connecting training and skill development to performance, productivity, and strategic priorities.
  • Design a learning ecosystem that integrates AI-enabled experiences with performance, talent, and workforce data across L&D and HR systems.
  • Learn how to start with lean, practical, training-led pilots to demonstrate value without overengineering or waiting on executive approval.

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