Key Takeaways

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    Understand how to move from one-off modernization projects to continuous pipelines.
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    Discover what “intelligent, reusable content” looks like in practice.
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    Explore where human expertise remains critical in AI-driven workflows.
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    Know the governance considerations needed to deliver trustworthy AI-enabled learning.

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As digital content publishing accelerates toward 2026, content modernization is no longer a one-time initiative – it’s a continuous, AI-powered capability. Learners expect relevance, speed, and personalization, while publishers are managing aging catalogs, global scale, and rising operational complexity. Traditional modernization approaches simply can’t keep up.

In this webinar, we distill key insights from the 2026 Playbook on AI-Powered Content Modernization into a practical, executive-focused conversation. Modernization is no longer about converting content – it’s about engineering an intelligent, multi-format, skills-aligned content engine. We’ll explore how digital publishers are moving from manual, project-based updates to intelligent modernization pipelines – where content becomes modular, adaptive, reusable, and continuously optimized through AI.

We’ll also address the critical balancing act: using AI for scale and speed without compromising quality, governance, IP integrity, or learner experience. And how one can make AI the “ops team member” that quietly accelerates everything. This session is designed to help publishing leaders make informed, future-ready decisions as AI becomes foundational to content strategy and business growth.

This session will be hosted by Shrikant Pattathil, President & CTO at Harbinger Group and joined by industry experts as panelists Dale Walden, Vice President of Product Management at MadCap Software, Nicholas Igneri, Founder & CEO of Innovation Learning Ventures, LLC, and Poonam Jaypuriya, Vice President – eLearning at Harbinger Group.

Know Your Panelists

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Dale Walden is a seasoned professional with over a decade of experience in software development, technical leadership, and product management. He currently serves as the Vice President of Product Management at MadCap Software, where he leads the development of the MadCap Syndicate and Create platforms and drives the company's AI strategy. His passion for technology extends beyond coding, as he explores how digital innovation shapes society and the planet. Outside of work, Dale enjoys music, art, and hiking. His unique blend of technical expertise and strategic leadership gives him a distinctive perspective that continues to shape MadCap’s product vision.

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Nicholas Igneri has 20+ years of experience advancing not-for-profit, member-based organizations by driving innovation in education solutions. He has a proven track record of steering global learning initiatives that boost revenue, expand missions, and transform learning through groundbreaking solutions. From spearheading Societal Impact programs and data-driven insights at the Association to Advance Collegiate Schools of Business (AACSB) to guiding digital learning transformations, building Certification products, and expanding product distribution at the American Management Association, Nicholas excels at aligning mission with market-ready innovation.

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Poonam is a seasoned eLearning Solutions and Ed Tech expert. She has extensive experience in eLearning design and development, program management, and product evangelism. At Harbinger, she started her career two decades ago as a programmer and eventually got associated with the products division where she closely worked on multiple eLearning products, right from ideation to bringing them to the market. Her key responsibilities spanned a wide range of functions, from product design, engineering, and management to leading product marketing. Today, she is part of the core team managing sales planning, strategy, and learning solution design.

Meet Your Host

Shrikant has been with Harbinger for more than 25 years, during which time he has led offshore software development and the sales and marketing teams in various capacities. For customers and his team, Shrikant has been a source of cutting-edge knowledge of shifting technology paradigms such as client-server, web, cloud, and AI. He has recently been instrumental in helping customers in the HR and Learning domain solve their product integration and automation challenges.

About Harbinger Group

Harbinger is a global technology company that builds products and solutions that transform the way people work and learn. For 30 years, we have been innovating alongside organizations that are in the people business – serving the Human Resources, eLearning, Digital Publishing, Education, and High-Tech sectors. At Harbinger we understand that building a great solution requires in-depth knowledge of the user, the nuances of the business, and expertise in technology – that is why we provide both end-to-end Product Development and Content services. Our pedigree in eLearning and building next-generation products has fostered a culture of continuous learning. We experiment with new technologies, easily embrace new ideas, and creatively apply them to our customer’s products.

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