Harbinger
Leadership Voices

Poonam Jaypuriya is a seasoned expert in eLearning Content and Technology Solutions, with a strong focus on custom learning experience design and strategic solutioning for digital publishers and enterprises. With over two decades of experience, she has guided digital publishers, associations, and enterprises through significant industry shifts, from Flash-based content to AI-powered automation, from standard LMS to Talent Intelligent systems, ensuring scalable and tech-driven learning solutions. Her extensive career at Harbinger Group began as a programmer, evolving through diverse roles in product design, engineering, solutioning, and marketing, overseeing eLearning products from initial ideation to market launch.

A firm believer in making learning effective by the right blend of technology and learning science, she has worked closely with digital publishers to scale smarter through AI-driven solutions. She has been instrumental in designing operational frameworks and strategic solutions that integrate automation with human expertise to streamline the entire content lifecycle, ensuring high-quality learning content while ensuring standards compliance such as Section 508, Accessibility and more.

Her innovative approach has led to impressive outcomes, including a technology-led solution that reduced content modernization costs by 70% for over 600 learning courses and an AI-led solution that transformed 2500+ courses into dynamic multi-lingual content.

A recognized thought leader in the eLearning space and a speaker at various eLearning conferences, Poonam is also a patent holder for AI-based learning interaction design. She regularly shares insights through various blogs on emerging eLearning trends and strategies for effective learning and content modernization.

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