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AI-Enabled Automated Insurance Claims Processing with 95% Accuracy

The Current Scenario

Automated insurance claims processing streamlines the entire claims management workflow by significantly reducing turnaround time, minimizing human errors, and enhancing user satisfaction. However, many leading medical equipment solution providers continue to support their affiliated clinics with manual insurance claim submission.

Disregarding automated claims processing and depending solely on a human-driven claims workflow lead to various challenges:

  • Inaccurate generation of custom claims documents
  • Slow insurance claims processing and submission
  • High rejection rate of insurance claims

Enable Automated Insurance Claims Processing with AI

A global provider of innovative mobility solutions wanted to overcome similar hiccups by collaborating with Harbinger as their trusted InsurTech partner. They wanted to advance their Durable Medical Equipment (DME) dispatch support platform with insurance claims automation.

Harbinger helped our client integrate AI in claims processing. Our InsurTech experts deployed an AI-powered automated insurance claims processing solution to advance DME workflows and insurance claims process for the clinics associated with our client.

What was the Impact?

Harbinger’s AI-based automated insurance claims processing solution helped the clinics affiliated with our client generate custom claims documents faster. Here are some crucial benefits experienced by our client:

  • Achieved 95% accuracy in generating custom claims documents.
  • Reduced document creation time from 30 minutes to seconds.
  • Achieved a 2-second response time for each page of the DME platform.

Explore how Harbinger’s InsurTech experts developed an AI-backed automated insurance claims processing solution for a leading mobility solutions provider.

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