Enhancing Unified Communication Experience Through Microsoft Lync SDK and UCMA

In this competitive globalized environment, a reliable, flexible and collaborative communication solution has become critical for organizations to keep speed with the fast-changing marketplace.

With the integration of real-time communication and business processes, organizations stand to empower their teams with a synchronized unified communication and collaboration experience which can result in improved efficiency, increased productivity and saving of significant cost and time. Unified communications in simple terms is “communications integrated to optimize business processes”.

Investment in a real-time collaborative solution have been doing the rounds lately, according to a recent market research report Unified communications market is set to grow at a CAGR of 15.7% till from 2012- 2018 and expected to reach $61.9 billion.

Organizations are seen investing in a business-driven enterprise collaboration approach that revolves around a well-defined unified communication strategy with mobile, social and cloud as the core tenets. A mature Unified Communication (UC) function integrated into organizations business processes, in other words ‘customized/tailored’, yields greater benefits for an organization. It leads to a fast-track route to accomplish their business goals.

Harbinger Systems hosted a Webinar on “Enhancing Unified Communication Experience Through Microsoft Lync SDK and UCMA”.

Key Takeaways:

• Introduction to Unified communication, Lync Server platform, Lync SDK and UCMA
• What can be done with Lync SDK 2010 and what are the new concepts in Lync SDK 2013?
• What can be done with UCMA?
• How UCMA and Lync SDK can help enhance unified communication experience? – the concepts explained with sample use cases and industry examples.

Thank you for the great response to this special webinar!

You can Watch the webinar recording here.